Managed document review is a critical process in the legal industry, particularly during litigation or regulatory investigations. It involves the careful and systematic examination of large volumes of documents to identify relevant information, privilege issues, and other pertinent details for the case. This task is typically outsourced to specialized teams or service providers, known as Managed Document Review (MDR) providers.

Table of Contents

Here are the key aspects and steps involved in managed document review:

Collection of Documents:

The first step is to gather all relevant documents from various sources. These documents can include emails, electronic files, physical papers, databases, and more. The scope and criteria for document collection are usually determined in advance based on the nature of the case.

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Processing and Data Reduction:

Once the documents are collected, they are processed to extract the text and metadata. Data reduction techniques are applied to remove duplicate files and filter out irrelevant documents, reducing the volume to a manageable size for review.

Document Review Platform:

A specialized document review platform is used to manage the documents efficiently. These platforms often come with advanced search and analytics capabilities, making it easier to find relevant information.

Document Coding:

During the review, each document is “coded” with relevant information. This coding can include categorizing documents based on their relevance to the case, identifying privileged or confidential content, and adding tags for specific issues or concepts.

Training and Quality Control:

The review team, which may consist of attorneys, paralegals, or contract reviewers, undergoes training to understand the case’s context and objectives. Quality control measures are implemented to ensure consistency and accuracy in the review process.

Workflow and Review Protocol:

The review workflow and protocols are established to ensure a systematic and efficient review process. This may involve creating guidelines for reviewers and incorporating iterative review cycles for complex cases.

Predictive Coding (Technology-Assisted Review):

In some cases, technology-assisted review, such as predictive coding, may be used to expedite the review process. Predictive coding algorithms can help prioritize documents based on their potential relevance, thus streamlining the review.

Continuous Monitoring and Reporting:

Project managers oversee the review process and monitor progress regularly. They provide updates to the legal team on the status of the review and flag any emerging issues that require attention.

Privilege Protection:

Protecting privileged information is crucial during document review. Processes are implemented to identify and segregate privileged documents to prevent inadvertent disclosure.

Production of Reviewed Documents:

After completing the review, relevant documents are produced to the opposing party or regulatory agency, as required.

Benefits of Managed Document Review:

Cost-Effective:

Outsourcing document review to specialized providers can be cost-effective compared to conducting it in-house.

Scalability:

MDR providers have the infrastructure to handle large-scale document reviews efficiently.

Expertise:

MDR teams are experienced in handling complex reviews, ensuring higher accuracy and efficiency.

Confidentiality and Security:

MDR providers implement robust security measures to protect sensitive and confidential information.

In conclusion, managed document review plays a crucial role in modern legal practice. It leverages technology and expertise to efficiently review large volumes of documents, providing a strategic advantage in legal matters.