This guide has been created to make recruiting for your Coffee Shop a simple and effective procedure. Learn about the many positions that your company will need and how much you should spend for your workers’ wages. Our recruiting advice will assist you in assembling your ideal team.
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Typical Coffee Shop Positions
Depending on the size and scope of its menu, a coffee shop may need a diverse range of personnel. Every coffee shop needs baristas and at least one manager, but those that offer food may also need a pastry chef or chefs who can prepare a complete menu.
Recommended: Read our comprehensive How to Start a Coffee Shop Business guides, which were inspired by coffee professionals and will assist you in realising your coffee dreams, from sourcing beans to hiring baristas, selecting the best POS system, forming an actual company, and everything in between.
Manager of Operations
This is the first role you should consider while assembling your team. In many circumstances, the owner of the firm might serve as his or her own general manager.
Barista
Baristas prepare coffee drinks for clients, and each coffee shop will need numerous baristas.
Chef de cuisine
Most coffee shops provide pastries and other small treats to go with their beverages. While these pastries may be outsourced, some coffee shops choose to prepare them in-house.
Hiring Strategies for Coffee Shops
Hiring staff may seem to be a stressful procedure, but it does not have to be. We divide the procedure into four fundamental steps: (1) Planning; (2) Recruiting; (3) Interviewing; and (4) Hiring. Here are some pointers for each stage of the procedure.
Prepare to Staff Your Company
Every coffee business has its own distinct personality. Some provide quick service and a wide range of exotic delicacies, while others provide a peaceful and friendly atmosphere. What kind of coffee business would you want to open? Having a clear vision of the culture you want to foster at your cafe can help you recruit the ideal staff.
Coffee shops are often busiest between the hours of 8 and 10 a.m. As a result, make sure you have enough team members to cover the morning shift.
On average, around 15% of coffee shop customers visit their favourite café twice or more every week. Finding personnel who can make a good impression on customers and build warm connections with your cafe’s “regulars” will have a big influence on the long-term profitability of your company.
Create a Recruiting Strategy
Consider who your average client will be. What market are you hoping to reach out to? When starting the hiring process, keep this question in mind since you’ll want to find employees who can connect to your clients.
Most coffee shops operate well in college communities with a high student traffic. Other cafes appeal to commuters, freelancers, retirees, or anybody searching for a decent cup of coffee and a relaxing environment. Place recruitment fliers and announcements in places that individuals who wish to work at your coffee shop frequent, such as the local mall, gym, grocery store, library, or university campus.
Make certain that your job description appropriately conveys the tone and goal of your company, as well as the tasks and desired credentials of the individual you seek.
Interview with assurance
If you take your time throughout the planning and recruiting stages, you will most likely end up with a large number of competent individuals.
Nonetheless, it is normal for a new company owner to feel nervous when employing personnel for the first time. Remember that the interview is just an opportunity to get to know a candidate and provide them with information about the position and the company. Also, keep in mind that they are probably far more frightened than you are!
It may be useful to bear in mind throughout the interview process that most restaurant owners want personnel that are:
Friendly
Organized
Detail-oriented
Clean
Outstanding communicators
Here are a few examples of interview questions:
Please describe a situation when you had to work under duress. What steps did you take to deal with the situation?
How would you handle a difficult customer?
What do you like doing in your spare time?
Understand Hiring Regulations
Following the selection of a job applicant, several actions must be taken to complete the recruiting process.
One of the most crucial tasks is to determine if your new recruit is an employee or an independent contractor. Learn about the IRS’s requirements on this topic since misclassifying an employee as an independent contractor may have major implications.
Create Payroll
When you have a growing workforce, it’s essential to set up your payroll. Using a payroll service provider frees up your time to focus on operating your company while also ensuring that you meet critical federal regulations such as employee tax withholding.
We secured a 20% discount with payroll provider ADP, the most popular small business provider in the US, to help our readers save money and develop their businesses.