According to research, firms pay between 1.25 and 1.4 times the compensation of each individual they recruit. Many businesses are increasingly outsourcing some of their labour to independent organisations that specialise in back office activities in order to save expenses. Accounting, web development and IT services, quality assurance, Human Resources, marketing and sales, and customer interactions are all performed by back office support organisations. They provide customised assistance based on industry, duties, or both.
Table of Contents
Follow these ten steps to start a Back Office Support Business:
Plan your Back Office Support Company
Make your Back Office Support Company a Legal Entity.
Register your Back Office Support Company with the IRS.
Create a Business Bank Account and a Credit Card
Create Accounting for your Back Office Support Company
Get the Permits and Licenses You Need for Your Back Office Support Business
Purchase Back Office Support Commercial Insurance
Create a brand for your Back Office Support Company.
Make a website for your Back Office Support Company.
Configure your Business Phone System
Starting a company entails more than just registering it with the state. This straightforward guide to beginning your Back Office Support Business has been put together by us. These stages will guarantee that your new company is well-planned, correctly registered, and legally compliant.
STEP 1: Make a business plan.
A well-thought-out strategy is vital for entrepreneur success. It will assist you in mapping out the intricacies of your organisation and uncovering some unknowns. Consider the following crucial topics:
What are the initial and continuing expenses?
Who is your intended audience?
How much money may you charge your customers?
Fortunately, we have done a lot of the legwork for you.
What are the expenses of starting a Back Office Support Company?
According to industry experts, many new back office support firms fail because they overinvest in needless products. When establishing a business strategy, startups are advised to thoroughly analyse the industry into which they desire to go. Once they’ve determined that, they’ll have a better idea of how much room and equipment they’ll need, as well as if they’ll need to recruit a crew.
When you initially start out, you may be able to operate your company from home. A computer, high-speed internet, a dedicated phone line, and software tailored to the services you provide are all required. Moving into an office space will become required as the requirement for a bigger staff rises. Each employee will need their own headset and computer, increasing your payroll costs. Furthermore, since effectively managing your customers’ demands is closely related to staff performance, you should investigate workforce management solutions such as project management, performance monitoring, and call conferencing software.
What are the recurring costs of a Back Office Support Company?
To maximise earnings, you will need to budget wisely, just like any other business. As the company grows, you will need to recruit more personnel and relocate to a larger area to accommodate your rising demands. Budget for payroll, health insurance, business insurance, rent, and equipment upkeep and repair.
Who is the intended audience?
Back office support companies have always served huge corporations. However, during the past decade, that reach has expanded to cover small and medium-sized firms. The research step of designing your company strategy should concentrate on certain industries and areas where organisational requirements are unmet. You will be better positioned to decide where your talents and expertise are most required after you have recognised these requirements.
How does a Back Office Support Company earn money?
Each firm you sign on as a customer generates income for your back office support business. The charge will be agreed upon by the two parties depending on the scope of services offered and the number of personnel necessary to properly accomplish these services. Some support firms specialise on a single function that serves several sectors, whilst others adapt their services to particular areas such as retail, finance, or healthcare.
How much money may you charge your customers?
Again, there are no hard and fast rules for creating a price structure since support expenses are directly related to the scale of each project. Accounting help for small to medium-sized enterprises may cost $89 per month, while IT support may cost $100 to $200 per user per month. When selecting client rates, startups are advised to carefully assess their monthly expenditures.
How much money can a back office support company make?
Back office support firms that are efficiently managed have the potential to generate considerable earnings and long-term success. A one-man accounting business that costs $89 monthly to 40 customers would generate $3,560 in monthly fees. With 300 users, the IT business charging $150 per person will make $45,000 in monthly income.
How can you increase the profitability of your company?
The key to increasing revenues is to reduce overhead expenses to a minimum. To retain great service, business owners should collaborate closely with a financial consultant. As your skills and experience grow, you may wish to explore providing more services. For example, if you provide IT services, you may consider hiring a web developer.
STEP 2: Establish a legal entity
Sole proprietorship, partnership, limited liability company (LLC), and corporation are the most frequent business structure forms.
Creating a formal company organisation, such as an LLC or corporation, shields you from personal liability if your Back Office Support Business is sued.
STEP 3: File your taxes
Before you can begin for business, you must register for a number of state and federal taxes.
To register for taxes, you will need to get an EIN. It’s really simple and completely free!
Taxes on Small Businesses
Depending on the business form you choose, you may have multiple choices for how your company is taxed. Some LLCs, for example, may benefit from being taxed as a S company (S corp).
These guides will teach you more about small company taxes:
Taxes on LLCs
LLC vs. sole proprietorship
Corporation vs. LLC
S Corp vs. LLC
How to Form a S Corporation
S Corporation vs. C Corporation
There may be state taxes that apply to your company. In our state sales tax guides, you may learn more about state sales taxes and franchise taxes.
STEP 4: Establish a company bank account and credit card
Personal asset protection requires the use of distinct business banking and credit accounts.
When you combine your personal and business accounts, your personal assets (your house, vehicle, and other possessions) are at danger if your company is sued. This is known as penetrating your company veil in business law.
Furthermore, understanding how to develop corporate credit may help you get credit cards and other financing in your company’s name (rather than your own), lower interest rates, larger lines of credit, and other benefits.
Establish a business bank account.
Opening a business bank account is not only required when asking for business financing, but it also:
Separates your personal assets from the assets of your firm, which is required for personal asset protection.
It simplifies bookkeeping and tax reporting.
Create a net 30 account.
Net 30 accounts are used to develop and grow company credit while also increasing cash flow. Businesses use a net 30 account to purchase items and refund the whole debt within a 30-day period.
Many net 30 credit suppliers submit information to the main business credit agencies (Dun & Bradstreet, Experian Business, and Equifax Business Credit). This is how firms establish business credit in order to get approved for credit cards and other lines of credit.
Apply for a business credit card.
Obtaining a business credit card benefits you in the following ways:
Put all of your company’s costs in one location to separate personal and business spending.
Build your company’s credit history, which will be important for raising funds in the future.
STEP 5: Establish business accounting
Recording your numerous costs and sources of revenue is crucial to assessing your company’s financial status. Keeping precise and thorough accounting also makes yearly tax filing much easier.
STEP 6: Obtain all required permissions and licences
Failure to get appropriate permissions and licences may result in significant penalties or possibly the closure of your firm.
Requirements for Federal Business Licensing
To establish a Back Office Support Business, certain state permissions and licences may be required. Visit the SBA’s reference to state licences and permits to learn more about licencing requirements in your state.
Requirements for State and Local Business Licensing
To establish a Back Office Support Business, certain state permissions and licences may be required. Visit the SBA’s reference to state licences and permits to learn more about licencing requirements in your state.
For information on local licences and permissions, visit:
Check with the clerk’s office in your town, city, or county.
Contact one of the local organisations mentioned in the US Small Business Associations database of local business resources for help.
STEP 7: Obtain commercial insurance.
Insurance, like licences and permits, is required for your company to operate safely and legally. In the case of a covered loss, business insurance protects your company’s financial well-being.
There are several sorts of insurance plans designed for various types of companies with varying risks. If you are unaware about the hazards that your company may encounter, start with General Liability Insurance. This is the most popular coverage required by small companies, so it’s a good place to start for yours.
STEP 8: Establish your brand
Your company’s brand is what it stands for, as well as how the public perceives it. A strong brand will help your company stand out from the crowd.
How to Market and Promote a Back Office Support Company
The first step in designing a marketing plan is defining your target market. If your target market includes major corporations, you may need to employ or outsource a specialist marketing staff. Low-cost techniques such as social media, referral partners, content marketing and SEO, and sponsored advertisements on Google and LinkedIn might be used by back office assistance services targeting small to mid-sized organisations. Regardless of target demographic, networking, industry engagement, and an informational website should be included into any business’ marketing plan.
How to Keep Customers Returning
Establishing your company as an industry leader is a vital step in obtaining new customers. The degree of professionalism and quality of service you give will help you develop a solid reputation and earn referrals and long-term contracts.
STEP 9: Create your company’s website.
After you’ve defined your brand and designed your logo, the next step is to build a website for your company.
While developing a website is an important step, some may be concerned that it is out of their grasp due to a lack of website-building skills. While this was a fair concern in 2015, online technology has made significant advances in recent years, making the lives of small company owners considerably easier.
The following are the primary reasons why you should not put off developing your website:
Every genuine company has a website, period. When it comes to bringing your company online, it doesn’t matter what size or sector it is.
Social media accounts, such as Facebook pages or LinkedIn company profiles, are not a substitute for your own business website.
STEP 10: Install your company phone system.
Getting a phone for your company is one of the finest methods to keep your personal and professional lives distinct and private. That isn’t the only advantage; it also helps you automate your company, provides it legitimacy, and makes it simpler for prospective clients to identify and contact you.