This article has been created to make recruiting for your Cleaning Business a simple and effective procedure. Learn about the many positions that your company will need and how much you should spend for your workers’ wages. Our recruiting advice will assist you in assembling your ideal team.
Typical Cleaning Company Roles
From an organisational standpoint, staffing a cleaning service is pretty easy. Generally, your only staff will be maids/cleaners, at least until your company expands to the point where you may need an administrative assistant.
As the proprietor, you may manage customer service, marketing, and the day-to-day operations of the company. Rather than filling jobs, choosing cleaners with the correct personality and work ethics is an important element of the recruiting process. As your company grows, you may need to employ an administrative assistant to help with customer communication and scheduling.
Cleaner
Your cleaners are the backbone of your company and serve as the firm’s face while engaging with clients. Pay varies according on market and experience.
Administrative Support
When your company begins to grow, an administrative assistant may relieve some of your burden.
Hiring Strategies for the Cleaning Industry
Hiring staff may seem to be a stressful procedure, but it does not have to be. We divide the procedure into four fundamental steps: (1) Planning; (2) Recruiting; (3) Interviewing; and (4) Hiring. Here are some pointers for each stage of the procedure.
Prepare to Staff Your Company
Depending on how you start your cleaning company, you (the owner) may be the lone employee, acquiring new customers and travelling to cleaning sites. Getting to this level of sales volume might take months. When you have enough customers to grow, you will most likely start employing more cleaners. It is critical to employ the appropriate amount of personnel so that you can easily finish all orders on the customers’ timetables.
Hiring the appropriate staff is critical to the success of your cleaning company. The proper cleaners will execute excellent job and develop connections with customers, therefore increasing trust and enhancing your brand’s image. All of this results in word-of-mouth recommendations, which are quite significant in the cleaning services market. A good rule of thumb is to employ someone only if you’d hire them in your own house.
Establishing a cleaning standard for your personnel to follow ensures that a consistent quality of service is maintained from day to day and from employee to employee. You should provide some degree of training on this standard to all new personnel. Even experienced cleaners will need to know which cleansers and procedures should be used in certain rooms or on which appliances and fixtures.
Create a Recruiting Strategy
You may find cleaners via traditional routes such as internet job boards or neighbourhood leaflets. To recruit a diverse range of talent, consider posting Craigslist advertisements or joining local job-search groups on Facebook. Colleges and universities may provide a significant number of youthful, eager employees.
Hiring friends or family has advantages and disadvantages: there is greater trust, but your personal connection may suffer in pursuit of a strong professional relationship. Consider if you would recruit that individual simply on the basis of their credentials before hiring them. Consider having an unpleasant chat with them, reminding them that they need to improve the quality or pace of their job. Are you confident in your ability to keep your personal connection with them?
Interview with assurance
If you take your time throughout the planning and recruiting stages, you will most likely end up with a large number of competent individuals.
Nonetheless, it is normal for a new company owner to feel nervous when employing personnel for the first time. Remember that the interview is just an opportunity to get to know a candidate and provide them with information about the position and the company. Also, keep in mind that they are probably far more frightened than you are!
Throughout the interview process, bear in mind that most cleaning companies want staff that are:
Dependable and self-sufficient employees
Excellent work ethic
Physical fitness (cleaning is a labour intensive task)
Here are some example interview questions to assist you discover more about your interviewers’ personalities:
Why do you seek this position? (Seek long-term commitment)
Are you willing to clean someone else’s bathroom?
Do you have any cleaning experience?
Would you rather clean thoroughly or quickly? (Those who are meticulous will learn quicker.)
Understand Hiring Regulations
Following the selection of a job applicant, several actions must be taken to complete the recruiting process. For a step-by-step approach to the legal elements of employing staff, see our Hiring Compliance Checklist.
One of the most crucial tasks is to determine if your new recruit is an employee or an independent contractor. Learn about the IRS’s requirements on this topic since misclassifying an employee as an independent contractor may have major implications.